Frequently Asked Questions

ABOUT THE LOW ENTRANCE BED

If you have a Dachshund, a Corgi, a Pomeranian, a Maltese, a French Bulldog, or any other breed with short legs, you should look for beds with Low Entrance.
Make sure the bed you choose is not taller than 10cm to facilitate their access to the bed.

ABOUT THE BETTY BED

Initially called “Kauda Bed”. The bed was then renamed to “The Betty Bed” after my dog’s name, as she was able to inspire me to create the perfect dog bed.

We designed the Betty Bed to be an indispensable time saver for busy dog parents. It’s so easy to wash, you just need to unzip the cover and machine wash on a gentle cycle with mild detergent.

Yes, you are able to convert the Betty Bed into a Low Entrance Bed with just one cover. 

The Low Entrance conversion cover comes with a complementary new front bolster, you just need to take off the existing front bolster and replace it with the new one. Make sure you keep the old bolster safely away from your dog.

Yes, the Betty Bed comes fitted with a Waterproof Liner, a film that protects the foam components - protecting the bed from any pee accidents.

Yes, the Betty Bed is suitable for Singapore’s weather as it’s made of firm memory foam, so your dog won’t sink-in and get stuffy.

ABOUT EMBROIDERY

Yes, we do Name Embroidery.

The name you choose for your furkid means the world to you—whether it came from their fur colour, cheeky personality, favourite snack, or a funny little moment at home. It’s the first gift you give your furkid. Now, make that name extra special and unforgettable with personalised embroidery 🐾🧡

ABOUT SIZE

Your dog should be 5 to 10cm shorter than the internal dimensions of the bed.

Your dog should be able to lie comfortably in all natural positions.
Their Bed should be large enough for your dog to curl up in, but also stretch out their legs if they want to.
It’s always better to have a little extra space than not enough. 

It’s usually hard to find the perfect size, or it’s either too small or too big, that’s why our sizes are designed with small, thoughtful differences, so you can find the perfect fit.

If you have a dog with long legs you should consider larger beds with generous sleeping surface areas. If the bed is too tight will restrict your dog’s movements.
Measure their legs and compare against the width of sleeping surface (internal dimensions) of the bed.

If you have a dog with short legs you should consider a bed with a low entrance, to facilitate their access to the bed.

Yes, you can visit us at our warehouse

We operate by appointment only, do let us know of your most convenient date & time for us be present to attend to you. Once the appointment is confirmed do let us know in advance should you need to reschedule or cancel the appointment.


ABOUT SHIPPING

We ship internationally from Singapore. If you are based overseas and have issue carting out, please reach out at info@kauda.co or DM us on Instagram. We will be happy to assist. 

Yes, We offer Free Shipping to All Beds and Bundle orders to Singapore and Malaysia.

Your purchased items will be processed as soon as possible within 1/3 business days. Shipping time depends on your location. You will receive a track and trace in your inbox once shipped with an estimated delivery time. 

Items will typically arrive at your doorstep within 1-3 business days.

Yes, You can self-collect at our warehouse (by appointment only).