Frequently Asked Questions

📦 WHERE DO YOU SHIP TO?

We ship internationally from Singapore. If you are based overseas and have issue carting out, please reach out at info@kauda.co or DM us on Instagram. We will be happy to assist.

🙋🏻‍♀️ CAN I SELF-COLLECT MY BED IF I AM BASED IN SINGAPORE?

Yes, You can self-collect at our warehouse (by appointment only).

🏢 DO YOU HAVE ANY PHYSICAL SHOP WHERE I CAN TOUCH AND SEE THE BEDS?

You can visit us at our warehouse (by appointment only).

🪡 CAN I PERSONALISE MY BED?

Yes, we do Name Embroidery.

We know that your dog’s name is an important part of their identity. Their name gives us a sense of who they are, the family they belong and their place in the world.

☔️ IS THE BETTY BED WATERPROOF?

Yes, the Betty Bed comes fitted with a Waterproof Liner, a film that protects the foam components - protecting the bed from any pee accidents.

🌦️ IS THE BETTY BED SUITABLE FOR SINGAPORE WEATHER?

Yes, the Betty Bed is suitable for Singapore’s weather as it’s made of firm memory foam, so your dog won’t sink-in and get stuffy.