Frequently Asked Questions

If you have a dog with short legs (Dachshund, Pomeranian, Corgi, Maltese, Maltipoo, Chihuahua, Westie, Pug, Shih Tzu, .. ), you should consider a bed with a low entrance, to facilitate their access to the bed and protect their back from jumping in and out.

For perfect height, follow this rule of thumb: If your dog has to jump in or out - the bed is too tall and not good for their back.

Yes, you are able to convert the Betty Bed into a Low Entrance Bed with just one cover. 

The Low Entrance conversion cover comes with a complementary new front bolster, you just need to take off the existing front bolster and replace it with the new one. Make sure you keep the old bolster safely away from your dog.

We designed our beds to be an indispensable time saver for busy dog parents. It’s so easy to wash, you just need to unzip the cover and machine wash on a gentle cycle with mild detergent.

Yes, all our beds comes fitted with a Waterproof Liner, a film that protects the foam components - protecting the bed from any pee accidents.

Yes, our beds are perfectly suitable for Singapore’s weather as they are made of firm memory foam, so your dog won’t sink-in and get stuffy.

Yes, we do Name Embroidery.

The name you choose for your furkid means the world to you—whether it came from their fur colour, cheeky personality, favourite snack, or a funny little moment at home. It’s the first gift you give your furkid. Now, make that name extra special and unforgettable with personalised embroidery 🐾🧡

For a perfect fit use this rule of thumb: Your dog should be 5 to 10cm shorter than the internal dimensions of the bed. 

Your dog shouldn’t sleep cramped or in an oversized bed. 
Your dog should be able to lie comfortably in all natural positions. 
Their Bed should be large enough for your dog to curl up in, but also stretch out their legs if they want to.
It’s always better to have a little extra space than not enough. 

Dogs cool themselves by stretching out.

A slightly roomier bed helps them release heat and shift away from warm spots without overheating, keeping them comfortable in Singapore’s warm weather.

A little extra space isn’t just comfort — it’s temperature control.

If you have a dog with short legs (Dachshund, Pomeranian, Corgi, Maltese, Maltipoo, Chihuahua, Westie, Pug, Shih Tzu, .. ), you should consider a bed with a low entrance, to facilitate their access to the bed and protect their back from jumping in and out.

For perfect height, follow this rule of thumb: If your dog has to jump in or out - the bed is too tall and not good for their back.

If you have a dog with long legs you should consider larger beds with generous sleeping surface areas. If the bed is too tight will restrict your dog’s movements.
Measure their legs and compare against the width of sleeping surface (internal dimensions) of the bed.

Some dogs sit right between standard sizes — especially male dogs who may need just a little more room than females of the same breed.

That’s exactly why we designed in-between sizes.

Our in-between options fill the gap so your dog gets a fit that’s not too snug, not too spacious — just perfectly comfortable for their body shape and sleeping style.

Yes, you can visit us at our warehouse

We operate by appointment only, do let us know of your most convenient date & time for us be present to attend to you. Once the appointment is confirmed do let us know in advance should you need to reschedule or cancel the appointment.

We ship internationally from Singapore. If you are based overseas and have issue carting out, please reach out at info@kauda.co or DM us on Instagram. We will be happy to assist. 

Yes, We offer Free Shipping to All Beds and Bundle orders to Singapore.

Your order will be dispatched by Kauda in 1–2 working days, and delivered by Courier within 1–3 working days.

Orders with name embroidery or placed during expo events or sales periods, may take up to 10 working days due to increase order volume, please see our full Shipping & Delivery Page.

Yes, You can self-collect at our warehouse in Balestier (by appointment only).